SMARTSERVE CERTIFICATION EXAM 2024 WITH COMPLETE QUESTIONS WITH CORRECT DETAILED ANSWERS AND RATIONALES (VERIFIED ANSWERS) |ALREADY GRADED A+

These people are not permitted into establishments - <>Under 19 if not allowed,
someone who has been barred, someone already asked to leave that day, someone selling drugs or
doing illegal things
A standard drink of beer is this much - <>a 12oz 5% glass
A standard drink of wine is this much - <>a 5oz 12% glass
A standard drink of liquor is this much - <>1.5oz 40% alcohol
This is the equation to figure out how much is a standard drink - <>% of alcohol * ounces
= 60
This percentage of alcohol is excreted through sweat, breath, urine - <>10%
The liver can process this many drinks per hour on average - <>1
This is the legal limit for BAC - <>.05
This is the legal limit for criminal BAC - <>.08
A BAC of .05 is this many milligrams per this many millileters of blood - <>50mg/100ml
Name some factors that affect BAC - <>Environment, tolerance, time between drinks,
body fat, gender, body size, physical health/fitness/age, medication, food/water consumed
Name some signs of inebriation - <>Poor judgement, coordination/balance,
reason/caution/memory, loss of self control an inhibitions, changing vital signs or physical
appearance
Acceptable ID must be/have these 3 things - <>Issued by government, include photo,
include birthdate
List some acceptable IDs - <>Ontario DL, Canadian Passport, Canadian citizenship card,
Canadian armed forces ID, BYID card, Secure Indian status card, Permanent residence card
Is Ontario Health card an acceptable form of ID? - <>It is usable at discretion of
establishment - it can never be required
These are the 4 verification steps with old-style ID - <>Photo matches, First letter of ID
matches first letter of last name, DOB numbers all same thickness and color, Surface of card smooth
with no raised areas
These are the 5 verification steps on the front of the new-style ID - <>Raised lettering on
DL #, secondary photo and signature bottom right, raised lettering on DOB, photo/signature
imprinted on card surface, background has fine line
This is the 1 verification step on the back of the new-style ID - <>Magnetic strip
These are things to consider when assessing guest - <>Have they been drinking? What is
their mood? Are they on drugs?
These are things to consider when listening and observing guests - <>Tone of voice,
volume, slurring
These are things to consider when assessing guest body language - <>Slower,
uncoordinated
These are some questions to ask when assessing guests' conditions - <>Are they driving?
Is there a designated driver? How are they what is their m